Saved by the Troubled

Regarding some paperwork, I was shuffling around a lot for quite a number of days. I avoided going to a lady, as she looked very troubled all the time, and I didnt want her to feel worse, especially when she did not have info as the 'rules' in question were 'in the making' . My papers seemed to have known the way to 'Burmuda Triangle'. I was interested in finding out their trail. Finally it was she who said that everything was fine were they are.. as long as the papers have entered an untraceable,chaotic cosmos.